Trusted By Thousands
See why thousands of others have trusted Branches to improve their mental health, physical health, and spiritual health.
People are so kind here. They help people however, whenever they can. They never send people away. They have references if they cannot offer services at the time. They pray with you, care for you. An outstanding group of people that just want to give back to the community. Very Jesus driven!
I'm so thankful for the direction and support I've received from Branches Weight Loss! They've helped me change my life-long views about myself, my weight, my eating habits, and health in general. They offer so much more than a scale and a measuring tape! I'm much healthier and 60 lbs lighter!
I recommend Branches staff to help anyone with coping skills needed for any of hard life issues each of us deal with daily. They are well trained & educated, nonjudgmental, loving Christian staff. It was a place I felt ‘safe’ to be able to be honest & open.
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Frequently Asked Questions
The answers to these common questions may help you discover whether Branches is the right fit for you.
To get started, we encourage you to click the "Get Started" button found on our website and follow the instructions to complete the form. We'll then get back to you as soon as possible. If you'd prefer to call us directly then that's fine too! The number is 615-904-7170.
Some of our counselors and medical providers accept insurance. Some of the plans we may accept are: Blue Cross Blue Shield, Cigna, Optum, Beacon, Aetna, UHC. Please contact us or visit the "Our Team" page for more complete information. Important to note: 1) Please be advised that a counselor who accepts insurance may have a full client load and may not be accepting new clients. 2) We do not have any counselors in the Mt. Juliet office who are currently accepting insurance.
You may cancel or reschedule an appointment by clicking on the "Appointment Scheduling" link at the top of the webpage or by calling us. A fee of $50 will be automatically charged to your credit card on file if you cancel less than 24 hours prior to your appointment time or if you fail to show for your appointment without notifying us.
You may contact us by calling us, by completing the "Contact Us" form, or by completing the "Get Started" form. If you call us we will do our best to answer the phone and will happily answer any questions you have. If you reach our voicemail please leave a message so that we will know that you called and we will return your call as soon as possible. If you contact us through the website forms, either the "Contact Us" or the "Get Started" forms, we will contact you back as soon as possible.
For most of our services, Branches offers financial assistance through our Sliding Scale or Scholarship Program for those who can't pay for a service. We don't want an inability to pay to stand in the way of you receiving the help you desire. Give us a call for more information.
Regrettably, the State of Tennessee does not permit Branches to accept clients who have TennCare or Medicaid insurance, even if the client is willing to come as a self-pay client. The state has designated providers that are pre-authorized to accept these insurances. For clients with these insurances, we refer to: Harmony Health: (615) 603-2272; Dr. Deborah Driggs: (931) 486-8670; Kimara Wilson-Clarke: (931) 368-3234; Jessica Huddleston: (615) 745-3405; Rhonda Pendergrass: (615) 645-2967. https://www.tn.gov/tenncare
We have 4 offices, each in Tennessee. The main office is in Murfreesboro. Our other offices are in Madison, Mt. Juliet, and Shelbyville. For more info, click here.
If you don't show for an appointment or if you cancel less than 24 hours before your appointment time, you will automatically be charged $50 to the credit card we have on file for you. IMPORTANT: If you are using insurance to cover your visits, your insurance company will not cover any portion of this charge, therefore, the full $50 fee will be charged directly to you regardless of your normal copay. In addition, HSA and FSA debit cards cannot cover the costs of late cancellation fees and no show fees.